This Is Jersey

The Island has a strong tradition of voluntary work and a network of support agencies to offer help when it’s needed.

Citizen’s Advice Bureau
This agency, managed by Francis Le Gresley, provides free, confidential and impartial advice to Island residents on a variety of issues including consumer matters, money, employment, housing, benefits, health, relationships and legal matters. Website: www.cab.org.je

Domestic violence
Help is available for abusers and those who are abused.
• The Jersey Women’s Refuge helps victims of domestic abuse and provides a sanctuary. Telephone: 0800 7356836.
• The Domestic Violence Unit and the Family Protection Team at the States Police work closely with the Jersey Women’s Refuge. They protect the victim from further violence, ensure the safety of the children and hold the offender if necessary. Telephone: 112 or 999 in cases of emergency and 612612 for non-emergency situations.
• For Victim Support, telephone 769700.

Drug & Alcohol abuse
The Jersey Alcohol and Drug Service offers counselling services to those affected by drug and/or alcohol abuse and their families. The service is free and confidential and is based at Gloucester Lodge 79 Stopford Road Telephone: 445000.
Abusers who want to change their behaviour should call 0800 7350789.

Human rights
The Human Rights (Jersey) Law 2000 marks a significant development in ensuring respect for human rights in Jersey. It incorporates rights and freedoms guaranteed under the European Convention on Human Rights into domestic law, enabling cases concerning rights given under the Convention to be brought in the courts in Jersey, whereas previously they had to be taken to the European Court of Human Rights in Strasbourg.

Jersey Advisory & Conciliation Service
JACS provides free independent and impartial advice to employers, employees and trade unions on a wide range of employment issues and assists, through conciliation, when disputes arise. Website: www.jacs.org.je.

Legal Aid
Jersey’s legal profession provides a service to those who cannot afford a lawyer or who cannot obtain one. The Acting Bâtonnier is currently Advocate Sarah Fitz. To apply for legal aid, the person must complete legal aid application forms that can be obtained by email acting.batonnier@ogier.com, post or collecting from Whitley Chambers Don Street St Helier JE4 9WG. Office hours: 9:am - 5.30pm Monday through Friday. Telephone: 0845 8001066.

Trading Standards
The Trading Standards Service is responsible for enforcing consumer protection laws covering product safety, trade descriptions, trade marks, distance selling and weights and measures. The office, located in the Central Market, is where consumers can drop in, to obtain free confidential advice on how to progress complaints or obtain general advice. Hours of operation: 9am to 1.00 pm and 2pm to 5pm Monday to Friday (excluding Thursday afternoons when the market is closed).

Volunteering Opportunities
This is Jersey maintains a Volunteering Directory which is in this section and lists organisations in Jersey who are actively seeking support from volunteers.

Helplines

Abuse and Violence in the Home: Freephone 0800 7350789
Abuse and Violence (national advice line for men): 0181 6449914
Adult Children of Alcoholics: 07797 720874
After Breast Cancer Support Group: 07797 814522
Age Concern: Freephone 0800 7350345
Aids and Hepatitis B and C Information Line: Freephone 0800 7350185
Aids and Hepatitis B and C Info Line (Portuguese):Freephone 0800 7350187
Al-Anon for friends and families of alcoholics: 01534 870924
Alcoholics Anonymous: 01534 726681
Alcohol and Drug Service: 01534 716000
Alzheimer’s: 01534 443075
British Allergy Foundation: 0181 3038583
Brook Advisory Service: 01534 507981
CancerBACUP Jersey: Freephone 0800 7350275
Carers Helpline (JACI): 01534 766276
ChildLine: Freephone 0800 1111
Confidential Advice / Counselling for 21s and under: 01534 634144
Divorce - Help, Support and Advice: 0800 7351012
Families Anonymous: Freephone 0800 7350671
Family Planning Clinic: 01534 623781
Gamblers Anonymous: 07797 824668
Health & Social Services Information Line: Freephone 0800 7350365
Jersey Addiction Group: 01534 729060
Jersey Cancer Help Centre: 07797 787818
Jersey Cancer Relief: 01534 861178 / 481541 / 854913 / 861215
Jersey Childcare Trust: 01534 629901
Jersey Council on Alcoholism: 01534 726672
Jersey Epilepsy Association: Freephone 0800 7354121
Jersey Family Mediation Service: 01534 638898
Jersey Schizophrenia Fellowship: Freephone 0800 7359404
Jersey Women’s Refuge: Freephone 0800 7356836
Kensington Place Shelter (Aztec House): 01534 730235
ME/Chronic Fatigue Syndrome: 01534 857760
Narcotics Anonymous: Freephone 0800 7351860
National Osteoporosis Society Jersey Support Group: 01534 821657
National Society for Epilepsy: 01494 601400
NSPCC Child Protection Line: Freephone 0808 8005000
Overeaters Anonymous: 07797 777453 / 0127 3624712
Parents Against Drug Abuse: Freephone 0800 7351001
Rape Crisis/Indecent Assault: Freephone 0800 7350567
Relate: 01534 734980
Samaritans: 0845 7909090
Sexual Health: Freephone 0800 7350222
Stroke Association Jersey: 01534 730227
Survivors of Bereavement by Suicide: 0800 7351017
Triumph Over Phobia: Freephone 0800 7350608
Victim Support: 01534 769700
Youth Enquiry Service: 0800 735121