A SECOND group of passengers have complained about being left stranded by an airline in the UK recently.

A Thomsonfly flight from Coventry was cancelled last week, leaving many passengers stranded as they tried to get the Island. Their complaints follow on from those made by other Islanders after a Bmibaby flight from Cardiff to Jersey was cancelled on Tuesday and the passengers were told the next available flight would be four days later. Among those supposed to be on the Coventry-to-Jersey flight last Thursday was Ronez employee Roy Hollis and Carlton Le Feuvre, the owner of the Amaizin’ Maze in St Peter. Mr Hollis (58), was travelling home with his wife Angela and their 20-year-old daughter Shelley. He said that when they arrived at Coventry Airport for the 2.30 pm departure they were informed that the aircraft had technical problems and the flight was cancelled. ‘There was no help whatsoever from the staff, who actually work for Coventry Airport rather than the airline. We were told the next day’s flight was full and the best we could do was to make our own arrangements to get home,’ he said. Mr Le Feuvre described the way they were treated as a ‘blooming bad show’. He also learned on his arrival that the flight was cancelled and was desperate to get home because it was his son’s birthday. ‘There was a huge queue and those at the front of it, I believe, were rebooked to travel the next day. ‘I never even checked in because I phoned my wife and she told me there was a flight from Birmingham at 3 pm, so I got a taxi there, as I knew I would not have time to make that flight if I waited. I had to pay £250 for the Flybe flight and will not get my money back from Thomsonfly, as I did not check in,’ he said. He travelled to Birmingham with Mr Hollis and family by taxi, a journey that cost £35, and they just made the Flybe flight. ‘We actually had to run for the plane,’ he said. Mr Hollis said that they paid Thomsonfly £141 for the three seats but had been credited only £22.90 on to his bank card by the airline. He said he was not sure what that money covered and was pursuing a claim against the airline for the cancellation and expenses incurred. A Thomsonfly spokesperson said that passengers are given the option of a refund or being rebooked on the next available flight to travel to their destination. The spokesperson said that in this case it was a technical problem with the aircraft and that passengers should have been aware of the terms and conditions before they travelled.