The Fête dé Noué should be used to attract more visitors
Tuesday 22nd December 2009, 3:00PM GMT.
DO we make enough of Christmas? Well that’s a strange question from someone who has threatened violence if he ever again hears ‘Simply having a wonderful Christmas time’ .
But I’m not referring to the excesses of Christmas trivia, naff ‘music’ and commercial greed. I’m actually talking about sharing, because it appears that we don’t seem to want to share our Island at this special time. We are happy to keep it to ourselves, if the number of visitors is anything to go by.
Of course I’m talking from ignorance here, because I haven’t a clue how many visitors have been attracted to visit the Island this year to enjoy our Christmas decorations, seasonal shopping, and La Fête dé Noué. The figures will be out eventually, but if previous years are anything to go by, fewer people will visit Jersey in December than in November.
Perhaps there’s something special about Jersey in November that makes more people want to visit then rather than during all of the razzmatazz of Christmas. Certainly visitors were as scarce as red-nosed reindeers at the Christmas Battle of Flowers parade which took a lot of effort and enthusiasm and which was much enjoyed by the many spectators, the vast majority of whom were local.
So isn’t this another example of the tourism industry missing a trick? It may be that those involved in promoting and marketing the Island think that Christmas is too special a time for it to be sullied by crude commercial considerations. But then someone might tell me that Father Christmas is a figment of my imagination.
It’s not as though there isn’t great potential for attracting tourists during the lead up to Christmas. You only have to look at the huge growth in the number of British tourists visiting Christmas markets in Europe and even within the British Isles.
People enjoy a few days break either before or even over Christmas, where they can stay at a nice hotel at out-of-season prices, enjoy the Christmas atmosphere, take part in some of the festivities and, of course, shop and eat. In other words all of the attractions the Island has in spades.
All it needs is a bit of ingenuity and some clever marketing (or perhaps just more marketing).
I’m no expert when it comes to the arcane world of marketing, but I have tried to put myself in the place of someone looking for a pre-Christmas break that’s a bit special. Obviously the internet is the first place to look, but you try to Google ‘special interest break in Jersey’ or ‘Christmas breaks in Jersey’,and see what you come up with.
I couldn’t find a mention of La Fête dé Noué, which everyone has put so much effort into organising. The only evidence I found that it was actually taking place was on the Jersey Tourism website which is quite helpful, although not very.
Anyone looking for a special Christmas break would probably go elsewhere.
This is not only a problem for Jersey at Christmas time – it’s a problem all year round. While great emphasis is put on creating events and themes which will interest particular groups at various times of the year, success to date has been minimal. I know that this effort is still a work in progress, but how long do we have to wait?
For example, I may be badly informed, but to this day I don’t know how valuable our premier event – the Battle of Flowers – is to tourism. Someone must know, otherwise how do they decide how much taxpayers’ money to give to the Battle?
Is the air display worth subsidizing from a tourism point of view? I know it’s a fantastic local attraction, and that might be enough to warrant financial support even in these straitened times, but does it contribute to the tourism industry? For example, I don’t know of any short breaks for aircraft enthusiasts who might like their visit to coincide with the air display.
The display on its own might not be enough to attract them, but combine it with some other themed events or exhibitions, and it might just appeal to them.
Then we are supposed to have a third major event in the tourism calendar. I’m never quite sure whether this is supposed to be Liberation Day, but if it is, then it’s not working for tourism. Of course Liberation is not about tourism, but there’s no reason why it can’t be interesting to visitors without losing the solemnity of the occasion.
Events around food, gardening, the sea and music have all failed to make an impact as tourism events, but perhaps there’s the makings of Jersey’s next major attraction somewhere amongst these numerous and varied activities.
Indeed I have to admit to my shame that I have so far written off our home-grown film festival as largely a non-event for tourists.
But following publicity in a national magazine, I watched the video of the audio-visual presentation which was projected onto the walls of Mont Orgueil during the festival, and I was blown away. It’s just the kind of innovative and eye-catching event which can make Jersey stand out amongst the competition.
It will need more than a few minutes of an audio-visual display, but that could be one of the ingredients which will help the festival develop into something really special.
So there are some very positive signs for event-lead tourism in Jersey. That’s just as well, as hoteliers and others who have invested millions in the industry have to recoup their investment, and the summer season on its own isn’t enough.
The developers of the St Brelade Bay Hotel have got the right idea, for example. They are providing fitness and leisure facilities to keep tourists happy all year round and, incidentally, provide full-time employment opportunities, not just jobs for those who can only stay for the season.
So more interesting and more professional events will not only attract people to the Island who will want to stay in hotels, but the events will also help keep visitors happy who are attracted to the Island by new hotel facilities. It’s as important as that. Happy Christmas.
Peter Body is editor of Business Brief magazine
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I make very frequent visits to Jersey from sarf London – about eight, I think, in the last twelve months. I come because I like your beautiful island. I write this because I want tourism to Jersey to recover and to flourish again.
As a ‘bona fide’ tourist, would I make a special trip to the island specifically for la Fête de Noué? No.
La Fête de Noué is not marketed for tourists, but rather is focused towards island residents. In any case, if I wanted to go to a “Christmas Market” there are far better attractions in Germany, or in the Netherlands. I do not mean to be disparaging in the slightest of Jersey’s Fête de Noué, but (as a frequent visitor) that’s how I see it.
The summer Air Show, if it is to attract tourists other than devoted aeroplane fanatics must be advertised. As it stands, it is a waste of fuel, a noise nuisance and a major source of air pollution. No one, outside the ‘cognoscenti’ even knows it exists.
I agree with Peter Body’s assertion that “people enjoy a few days break either before or even over Christmas, where they can stay at a nice hotel at out-of-season prices, enjoy the Christmas atmosphere, take part in some of the festivities and, of course, shop and eat”.
But – and this is a very big but:
• You have demolished many of your popularly-priced hotels in order to build obscenely expensive flats,
• Your remaining hotels see even off-season visitors as milch cows from which they can squeeze every last farthing for an indifferent service, and
• With the greatest of respect, there are, perhaps, three or four retail outlets in St Helier that sell a uniquely Jersey product. The specialist shops outside St Helier are virtually unreachable because of poor public transportation. The rest are all the usual chain stores to be seen in every shopping precinct in Britain.
• Your out-of-season public transport service is frankly appalling. If a visitor to the island between October to Easter does not wish to hire a car he/she is severely restricted in seeing Jersey’s heritage sites.
• I can honestly say I have not seen a single piece of advertising for or by Jersey Tourism in the UK press, or on commercial television or local radio, in the last four years. Because I feel an affinity towards this island I would notice if I had. The “flying banana” has not been seen in the London ITV region for as long as I can recall.
If there is a product to be sold the vendor must bring it to the attention of potential buyers, and your insular authorities are simply not doing this.
And before anybody writes in to tell me, I already know there is a boat in the morning. Well, there might be, but the sailing schedules are downright inconvenient in winter. To conclude, my point is that very few putative visitors – from the UK or from Europe – even know that Jersey is a fantastic resort. Some do not even know it exists.
Jersey Tourism can no longer be complacent, but should aggressively advertise!
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re South London Lad:#
Spot on regarding the view of many who no longer think the States want a tourist industry – the same goes for agriculture
All they want is tax-dodging bank managers from Canary Wharf.
The ferry & bus debate is especially very true – very poor-very expensive or infrequent.
Why isn’t there AT LEAST picture-advertising in UK airport lounges or major bus stations – they could maybe try something like sponsering an event in towns/cities which are serviced by the airlines which fly to Jersey
Re shops – well as long as they are frranchised by the “Pied”PIPER” and are S&M stores the states think everyone is happy – nope !
What would be nice is encouraging a few French outlets (and putting a few in Saint Malo or Rennes) to encourage awareness of our neighbours – maybe a shopper might then think “hhmm I wonder what this island nr France is like, I know, I’ll go there for a few days” !!
Yes the 3* Hotels are especially over-priced though the likes of Hotels.com & travelsupermarket.com etc do good deals the closer the day you go!
Forget the bankers – promote tourism, agriculture & the scenery ( plus the WW2 activity)
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Agriculture, tourism, scenery and heritage?
Nice idea, but it’s not going to happen until Finance is dead and buried.
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#Yes Carl.
They well and truly shot themselves in the foot when they allowed finance to thrive and neglected every other industry and let them to go to seed.
Nothing left to fall back on and only themselves to blame
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