One extra case? That’ll be £730, please
Thursday 19th August 2010, 3:00PM BST.
Gill Bowie paid £14 for her luggage to be posted home to Scotland. Picture: GEORGE McLUSKIE
A FLYBE passenger who was quoted more than £700 for an extra suitcase used Jersey Airport’s post office to send the case home – for just £14.
The passenger, a nurse who was returning home to Scotland after completing a three-month contract, was astonished when check-in staff at the Airport told her that the extra case containing her uniforms would cost £730 to take to Edinburgh.
But a quick-thinking friend of Gill Bowie suggested using the small post office in the departures hall, which quoted a £14 delivery charge from Jersey to her home in Fife.
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Bring in competition and see if the competitors can send it cheaper.
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How did they arrive at, or calculate this price.PLEASE EXPLAIN,,,,,,
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Typical of the grasping,greedy and inflexible approach of Flybe. No none can tell me they would need to load £700 of extra fuel to carry this case, they must have tolerances.
All the low cost airlines need to learn that low cost does not equal low customer care. I for one always avoid Flybe when ever I can for that very reason.
In general flying is a depressing business at the best of time as one is made to feel a criminal for just thinking about travelling this way, this just makes it worse!!!
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So much for the low cost airline!
They now have nearly all the best slots and we have no options on many routes,but to use them.
Everything in Jersey is second rate from flights sailing for first rate prices,and we wonder why visitors have deserted jersey,they have other options,we haven’t!
Now lets see them try and wriggle out of this one.no doubt they will think of some excuse or other blame staff for error—–well you ain,t fooling any-one,you have been ripping us off for years,and if we had more choices we would,nt have to use your airline at all and would get a much better service!
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Once again FLYBE have showed their grasping, greedy atitude to passengers. I am pleased that the person concerned was able to find other ways to send her suitcase. I hope all other FLYBE travellers will take note of this incident when they travel.
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Hmmmm yet again the JEP must be short on news. Not surprising that the post office is cheaper as they are haemorraging money!!
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Great story…
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Love it…
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good for the post office, for a price like that(£750) you could also buy a 1 way trip car and a boat ticket and the fuel, and load the car to the max.
where do flybe get their prices?
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Budget airline? My @rse! Hardly ever use Flybe anymore, too many hidden charges. Jack Walker would have gone mad at the way its being run today. I used to work for JEA when they were actually okay to fly with and work for . . . ah memories!
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FLYBE suck! Scamming money grabbers
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Sounds about right for Flymaybe. Hopeless airline that should just go away. To charge that much for 1 case is stupid.
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OMG did the case have to have an armed escort? , this amount is a disgrace and it is typical
example of the daylight robbery FLYBE regularly perform. It is getting too much that anyone trying to get out of Jersey & Guernsey are held to ransom by these money grabbers who hide stealth charges throughout their service, next step they will charge if you want a seat belt perhaps a fee plus tax to use the on board toilet!!!
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When told I was going to have to pay an extra £30 (seemingly a bargain compared to this case!), I asked the lady at the desk if the overweight bloke at the back of the queue would have to pay for excess weight.
“No, providing his bags are within the limit”
“Why not? He’s got to weigh 20kgs more than me, and the plane still has to carry that weight”
“Errr…ok, I’ll let you off.”
IF YOU’RE GOING TO CHARGE FOR TAKING EXTRA WEIGHT / BAGGAGE ON THE PLANE, AT LEAST MAKE IT FAIR.
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rip off jersey strikes again
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They tried to do this to my family and I. It wasn’t until a confrontation arose and the manager said we could check in the bag for an extra £18 or along those lines… they wanted to charge us £120+
AVOID.
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There are two sides to every story and it would be interesting to hear Flybe’s version.
Their charges for taking an additional bag are normally nothing like £750. But anyone travelling on any airline should check what their allowance is and what the excess charges are before booking and not simply turn up at the airport with an additional suitcase.
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How funny. Actually I did something similar back in 1995 when clearing out my late father’s house in Jersey.
Maybe if this catches on it will save Jersey post. Can you imagine going to the travel agents, and asking for the postal address of your holiday hotel so you can send yourself some extra clothes!
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I weigh under thirteen stone. Many men of my height and age weigh at least three stone more than me, the weight of the suitcase in question. Do these people pay a supplement? What a rip-off!
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I havent booked a flight for a while but a mate did and he was charged for using the online booking facility because he had the gall to use a visa card, online!
Are you meant to look at the flight details online and then phone or turn up and pay in cash in order to not pay the online booking fee?
Obviously it was no where near £750 but how can you have the nerve to charge for booking online. I wonder if it is cheaper to find your flight online then turn up and buy the ticket instead. Does anyone know if that is the case?
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Flybe are not a budget airline anymore. BA are cheaper than Flybe now and you dont have any hidden charges (except for CC payments).
I used to fly Flybe all the time but over the last few years have changed to BA.
And just to think that the States subsidys to this airline is a joke!
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Flybe are a rip-off company and a disgrace, lets get some competition in the island, bring back thomson or BMI, (to birmingham) what possible justification can they have for such blatant robbery? Flybe make me puke
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I’m amazed that Jerseypost charged so little!
Also, this comparison calculator might be of use to you guys:
http://www.britishairways.com/travel/value-calculator/public/en_gb
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Has anyone got the deatils of the story from the JEP? I’d love to know how this price of £730 was calculated, according to Flybe’s website an extra bag upto 20kg would be £28.
http://www.flybe.com/flightInfo/baggage_policy_changes.htm
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rofl the JEP made this front page news today.
it was in the national papers 2 days ago
http://www.dailyrecord.co.uk/news/weird-news/2010/08/17/furious-passenger-posts-home-suitcase-after-airline-tried-to-charge-her-730-to-take-it-on-plane-86908-22493307/
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Fell off me chair and splattered me coffee over the pc screen on this story!! Jersey get rid of this damn airline once and for all and Bella you are right with your comments that this greedy hopeless airline has all the routes from here with hardly any other choice. Take a look at the web site and try and fly this week, you can get to new york cheaper!….low cost my a@se!!!!!!!!!
GGRRrrr!!!! GET RID!!
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YUP, it’s official, FLYBE sucks… they let you come on a flight into the island with a specific weight of luggage, THEN, when you want to leave the island, with the same amount of weight as you came in with,,, OPPPPS,,, its going to be 150 pounds please…. Are the powers that be , who regulate such things in the island, so busy scamming everybody them selves that they just let this continue???
Once again, the islanders are the ones who are paying for this B/S,,, and in the long run the island as a whole….what a pity !
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#17 Dave, I’m kind of with you on this, it does seem a bizarre charge even for FlyBe. Still, I’m almost as confused about how Jersey Post managed to send it for so little.
I weigh less than 3 such suitcases, so when I next go to Scotland should I get Jersey post to send me? Cheaper than a flight!
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At the end of the day Flybe make their position very clear! The rules regarding baggage and other charges are described on the website. It also clearly states that you must agree to the Terms and Conditions when booking. If you do not check these then I am afraid that you the consumer are at fault. They offer some very reasonable fares to far flung places in the UK and are generally cheaper than the competition. Also, they are the UK’s most punctual airline (accoding to recent statistics).
You guys make me laugh when you say that you don’t like Flybe….who else is there??? Bmibaby, BA etc fly to a limited number of destinations and in the main their charges are greater! Look at the final price you pay when booking a flight…not the headline rate and stick to the rules!!! Airlines make their profit by charging for excess baggage, teas and coffees etc.
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The States issue the trading licence to airlines.The States are supposed to be working for the best interest of the island and its people or has that policy now changed ?
Thanks Spud@25 for letting us know that most of Scotland, through their national newspaper, know they can come to Jersey and buy some wonderful presents for friends at home. Having had a wonderful holiday it will then be spoilt by charging so much for an extra case, giving Jersey also a bad name.
Senator Paul Routier and the rest of the CoM, yes the new tower is big, expensive and very shiny. Now do something useful, and stop these rip off merchants.
Tim
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When I return to Jersey to visit family my only choice is Flybe or Bmibaby-neither of which I would choose because they are both as bad as one another but there is no other way of getting there unless I perhaps get a train to London (far more expense and hassle)and use British Airways from Gatwick.So it is all very well to say “don’t use Flybe” but some travellers will have no choice other than not to go to Jersey at all.I recently travelled with my daughter and family to Jersey and she had booked 2 suitcases in her name rather than one each for herself and husband.Bmibaby said she had to pay extra even though it was the same amount of cases!but when a supervisor overheard she said no it was fine.However at Jersey airport on the return leg they insisted she paid the extra.So sometimes it is not the actual airline to blame but the member of staff being awkward perhaps?
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#29 Jersey.
Do you work for Flymaybe by any chance??
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I fly from Southampton to the only air lines i can use are Flybe or Blue Islands – Blue Islands win hands down
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Ill have to try posting my luggage onto my holiday destination!:)good for her.
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I had exactly the same situation last year when my son & I returned to Jersey- I had asked for an advance quote from Flybe- they told me I just had to pay on the day. I paid £300, booked in advance, with Easyjet for 2 extra cases( Gibraltar to London), and then a further £700 with Flybe (London to Jersey). I was in a very bad state emotionally at the time and just needed my things with me. I tried to buy extra seats etc but the best they would do was upgrade me so I got a few extra kilos.
My friends were horrified, and told me to complain, but I have never got round to it.
I note now on the website that you can actually book extra luggage in advance, an option that was not open to me at that time.
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Everyone slandering this as RIP OF JERSEY STRIKES AGAIN! if you took you head of the clouds for a second this standard stuff for budget airlines and has nothing to do with Jersey…if you want cheap flights stick to the rules and you’ll never have a problem with charges!!..they are a brilliant way of getting out and seeing places for a fraction of the cost. Ryanair will charge you £40 just for not printing off your own boarding pass….does a peice of A4 and some ink cost £40 i wonder….of course not but its their way of making extra revenue. Like @24 Toby said if she was organised and booked the extra bag on when she booked the ticket it would have only cost her £28!
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According to http://www.flybe.com/flightInfo/baggage.htm the cost of excess baggage is as follows:
£12 per kilo for the first 3 kilos
£15 per kilo for the next 3 kilos
£20 per kilo thereafter
This is per sector
So if your total luggage is 17kg over the 20kg allowance you’d pay:
£36+£45+(20×11) = £301
as the lady was flying Jersey-Southampton followed by Southampton-Edinburgh I can see how the total could get to £602… perhaps her 1st bag was over the limit too?
Toby: excess weight is charged for differently to paying for an additional bag. If the lady had paid in advance for an additional bag, her total baggage limit would have been 40kg and she’d probably have been ok…
I am not defending their policy – I think it is a rip-off too!
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If you think Flybe is bad then check our BMI’s prices for extra cases and weight – low cost tickets to extortionate prices for anything over 18kg (which is far too low for people travelling to Jersey on holiday). BMI charged you £10 (which I believe has now increased unless you pay online for extra weight) for each kilo over and above exactly 18kg (1 ounce over and you paid) – I had no choice recently and had to bring back an extra 12kg from university. I had asked previously if I could pay for another bag and they refused. I would have had to pay £120 to BMI so I went to the local post office, bought a box and sent the books back to myself in Jersey. They arrived the next day and I only paid £24.00 with insurance. These so called low cost airlines attract passengers with their prices and them hit them hard when they have no choice at the airport. I know there are rules but being proportionate and reasonable is all that it takes to keep the passengers smiling and using them. Unfortunately BMI is like the gestapo at East Midlands and there is no choice but to use them if you fly to Jersey from there unless you go to Birmingham and use Flybe!! I wish British Airways flew to these places. They may seem more expensive but in the long run they look after their passengers!
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Does ‘Jersey’ work for Flybe?? If you do then you obviously don’t get ripped off! The comments are not to be used for self-promotional statements!
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Jersey – Gatwick Flybe £179.00
British Airways £89.00
Nuff said !!!!
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Bring back Jersey Airlines, BEA, Silver City, Cambrian Airways and Silver City…..temps passé.
I had a summer job at the airport in the mid 60s, when I was in the 6th form at school. I believe Jersey was the second busiest areodrome in the British Isles in those days.
Tourism flourishing back then – it is a bit different today, but we still have a beautiful island with plenty of attractions. I guess the problem is poor marketing and Flybe’s alleged stunt, outlined in the above report won’t help.
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flybe a heartless lot we were booked through to nairobi which meant we could travel with extra allowance i went to check 3 days before departure and they agreed on the extra allowance.they only checked one ticket so when i arrived for departure they said we had to pay £230 for 1 cas to gatwick.no mercy just pay or stay.we borrowed money as my friend was in tears.then at the departure gate the attendant swore so louly several passengers were distressed. close them down.
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I would of just paid the £730.00 as it is pocket change to me but I can see why this would be a problem for common folk.
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As you will see from
http://thetravelinsider.info/travelaccessories/airlinecheckedluggageallowances.htm it seems these type of excess baggage charges are the norm across the world now.
Check out http://www.onebag.com/ for some very practical tips on how to reduce the amount of luggage you need to carry, and how to pack it effectively.
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29 Jersey:
Actually BA are cheaper to get to the mainland than FlyBE. The only hidden extra BA charge at the payment section is the £9 for a CC transaction.
To fly BA tomorrow and return Monday all in £131
To fly FlyBe tomorrow and return Monday all in £186
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If you take the time to check Flybe’s website before you fly, you will see exactly what your baggage allowance is and how much it will cost to carry more than this.
It is actually very affordable to take excess baggage with you when flying on Flybe, you just have to plan in advance and book and extra bag for £28. This allows you an extra 20kgs.
If you turn up at the airport with more than you have booked and paid for in advance then more fool you.
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Flybe have a monopoly and think that they can do whatever they like…and they are getting away with it!
Number 29 Jersey – you clearly work for Flybe and I feel sorry for you that you have been brainwashed into somehow thinking that this isn’t outrageous!! Your company have lost touch with reality, wake up and smell the badly made airport cofee!!
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Jersey – if you don’t work for flybe, then you should try and get a job for them – you would do well seem as you are the only person in Jersey who has anything good to say about them! I’m with the rest though sorry, they’ve been ripping people off for far too long and it’s got to stop. This has just highlighted it again. There’s really no point in defending them.
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One interesting phenomenon I’ve noticed lately at both Jersey and Gatwick FlyBE check in desks is that their scales seem to add weight and I wonder if they comply (in the UK) with the weights and measures act?!
On the past three occasions when returning from the USA my luggage has mysteriously gained 2kgs in weight between the scales on check in “State side” and when I then check my bag in for my connection home at Gatwick. Also I have weighed my bags at home before leaving for the airport to find a similar magical weight gain at the Jersey counters.
I strongly suggest that if anyone is a few kgs over the limit that they demand to see a certificate showing when the scales were last calibrated!
Personally I’d love to see Blue Islands become the main airline in Jersey. They actually seem to have been on a customer service course!
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Jersey 01534 All this assumes you are net savvy and fly regularly and have not had the stress of losing your job!! I am sure you are too smart and clever not to fall into this trap but not everyone is such a travel geek.
In any case (excuse the pun!) this is a PR disaster for FLYbe who did not get the money have had a great deal of unwanted publicity and gained a whole load mre potential customers who will not touch them with a barge pole!! Smart move eh!!
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Must be an error on a FlyBE computer. What a non-story.
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Only hinted at in previous posts, surely the only equitable solution is to weigh every passenger with his/her luggage.
The airlines should be able to fix a fair inclusive weight maximum and then charge per kilo for any excess on clearly published terms.
Parties of two or more should be ‘averaged’ together.
This might upset the occasional obese traveller but it would put to an end the present nonsensical state of affairs.
I have yet to travel with FlyBe without feeling ripped off by the basic fare alone – just try booking an urgent (within 7 days) flight at short notice.
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AIRPORT WORKER
simple Jersey Math take a number add two zero’s and add 17.5 vat plus 3 G.S.T.
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£14 pounds……what a rip off!
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a recent visit to majorca via london had me concluding that the world is well beyond starting to go mad. ludicrous excessive security for a risk that can hardly be controlled – i see it as erosion of civil liberties.
then you have airlines charging you if you don’t check-in online – yet frequently (BMI) their website is not functioning. try to explain that at the airport at last minute
as for flybe – with their auto “selected seat” which takes a computer genius to undo (to remove a surplus charge and simply get a “any seat thanks” ticket) – they make easyjet look, well, easy. and fair.
my conclusion, on return to dear old potato-blighty, was that french holidays will be my staple for a little while. au revoir. and that’s even with condor.
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@Blue Knight
Don’t forget Dan (D)Air. I enjoyed paying £250 to fly to Jersey from Southampton in the late 90′s
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I recall flying in D.C.3 Dakotas,D.H.Rapides and D.H. Herons – you really din’t take much luggage in those days. I flew in a Rapide from Jersey to Guernsey and recall the fabric wings flapping in the slipstream…..I wonder if we paid for extra suit cases then.
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I do the occasional check in shift up at the airport.
There are two sides to this argument.
The charge is extortionate, and one has to question whether charging so much is actually moral. But who nowadays expects to turn up at check in with two heavy bags and not have to pay a penny?
Everything, however, is clearly spelt out on each airline’s website. This is the same for airport check-in charges, hand baggage sizes, baggage weight etc etc. Don’t come and kick off at us because you couldn’t be bothered to read everything.
Staff aren’t being awkward, if I check in another bag and no payment is received for it, there is a real possibility that it comes out of my wages – and as much as I feel sorry for you having to pay for extra bags/weight/check in charges – I ain’t about to pay for it myself. *Learn* for next time and plan accordingly.
And stop banging on about “rip-off Jersey”… Flybe would have charged exactly the same amount from any other airport in the UK. Typical Beans: Everything’s so Jersey-centric.
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Leah & Dave
Sorry to say but the prices are correct. I have just returned from London. Flybe wanted to charge us £800 excess on 19KG. We did check this before leaving our hotel so off to Earls Court Post Office we went on our return to Gatwick and posted the 19 kg for £25.30.It is handy to know for all travellers if you do over purchase in the UK and grab a bargan or two send it home by post. We were lucky to know this because at the moment my Husband stiil works for Jersey Post and he was in the know. How Flybe come up with these costs I haven’t a clue but to be fair their charges are all laid out clearly when you purchase a ticket. If you think you can get away with it you can’t they have their rules even if we do think it is extreme. Use the Post Office all the time.
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I noticed recently on a Saturday that Flybe had a member of staff at check in measure hand luggage.I wonder if this happens every day or just on a saturday when our dwindling tourists depart with their so called duty free purchases and then find themselves hit with another cost.Another few nails in the coffin for Tourism?
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#40 Nick, totally agree. I always compare BA and FlyBe when going back to Scotland and I’ve yet to have FlyBe work out cheaper.
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#50 Disagree that parties of two or more should be averaged.
Of course any weight would have to considered against height (no-one can help being 6’5″ but it will make them heavier), so they’d have to measure our height as well. It’s the only fair way to do it, but I can’t imagine the queues it would cause.
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All this baggage malkarky is due for swift turn a rounds of aircraft and less fuss on the ground thus lower fayres( except flybe of course)i love to travel with just a toothbrush in me back pocket and get out that terminal asap.If Ryanair flew here to stansted what a god send that,ll be.
Look at all those city breaks you could have every other weekend for next to nothing with just a small bag in tow.Please flybe to the best thing and leave and bring on Ryanair we are trapped over here and weekends to st. malo and guernsey are getting boring now!
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we can all complain about this but nothing will change fly be don’t care if you wont pay some one else will all because there is not a lot of competition if any for most or there routes BA does not count they only do LGW till this changes the prices will never change
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These charges are in keeping with the normal “rip off” we have grown accustumed to in Jersey, no one should be surprised, it is “the Jersey way”.
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I don’t know how Flybe’s website can be considered legal.Its a minefield of charges and extras that you actually have to UNCLICK if you don’t want them added to your bill.Anyone who is not completely computer literate must find it a nightmare.When ordering a flight its necessary to concentrate long and hard on each step to make sure your not paying for something you don’t want.Its not uncommon for a flight headlined at £12.99 to end up costing £167.00.And as for their creditcard charges,what a joke.It would be intereseting to know what their profit margins are.Maybe the BBC program ‘Secret Tourist’should have a look at them.
Its also their totally unflexible attitude that makes for very poor customer service.Not only that,even when you are on the plane you still have to pay for a cup of tea or a biscuit.In my opinion their position is indefensible.They are a RIP OFF.
There,got that off my chest!
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Flymo # 54. Of course Dan Air – thankyou – and Channel Airways…..I repeated myself with Silver City at 41 – I am afraid I have the onset of dementia…..oh I just remembered Aer Lingus a.k.a. Air Fungus and British United.
In those days I recall an empty Dakota flying between Jersey to Guernsey on a repositioning flight, with the ex-RAF pilot buzzing the boats travelling between the islands. He was flying at around 50 feet above the sea. It’s all health and safety nowadays – more the pity.
I also remember ex-Wing Commander Pickford, the Aero Club instructor coming in to land in the Auster, when a Bristol Freighter came behind him – you’ll recall the Freighter’s had a nose that opened to take in the cargo.The pilot of the Bristol Freighter told ‘Pick’ to get out the little 3 seat Auster of the way, or he would swallow him
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just so flymaybe get the message FLYBE…. FOXTROT OSCAR
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Blue Knight @ #65.’…buzzing the boats travelling between the islands. He was flying at around 50 feet above the sea.
You might also remember the very hard to explain incident when a Jersey Airlines Heron removed a metre or so off the top of a trawler’s mast near the Minquiers.
I was berthed in Granville alongside the casualty and the fisherman were amazed that the plane survived. It was the only trawler in the fleet with a wooden mast and not a steel one!
It would take a lot off excess baggage charges to pay for an incident like that nowadays.
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It doesn’t suprise me. Not so long ago was travelling with my baby to Germany for 5 days. i choose flybe as it was convinient. my baby weren’t allowed to have any baggage. we had 3 kilos more than allowed, so we paid for that £160.
I will never travel with them again…
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Welcome to UK : the country to con their own people !!
Yes just back from holidays tonight !! 3 flights early wake up : 2 am and with 15 months old baby : arrived at 1pm gatwick airport – checkin with FLYBE :
We are 2 adults and a 15 month old baby – tired already by 1h30 drive and 2 flights (40minutes and 2h40 flights) and our bags are 24 and 23 kgs : answer from Flybe supervisor : sorry but u are overweight : you have to pay extra : we are very tired and i argue but this tall supervisor refused to give us allowances and i end up paying £77 extra for only 7kgs !!!! you have no choice : you pay because tired and no force to try to add some kilos in you rhand luggage(which are near the limit too becaue went on holidays). i paid £1.50 extra for card payment too!! : also, on their website : Flybe choose your seat for you and charge it but do not let you know that you have to untick for not chosing your seat and not paying it !! £6 per sector per personn : this is lot of money and totally against the europeans laws for air companies !!
@ flybe management : you lost a client for ever….;-0
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FLYBE website booking : 30 minutes to do it.
BA website : 10 minutes
Easyjet : 12 minutes
@JSY ministers : prove your value and ban flybe from Jersey or fine them for their method !!! yes you shoudl fine them £100 000 – it will bring extra money to Jersey, dont worry they wont leave jersey because brings them lot of cash – please fine them
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@29 : aren’t you sick working for flybe ? aren’t you the first to complaint when you are renting a car or have to pay extra for just a bit of something?
meet me and tell me face to face that flybe methods on their website are not unlawfuls ??
as i believe some ministers are reading this forum, i am asking : prove yourself valuable to jersey people and make a lawful inquiry into flybe methods !
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let s make a strike into flybe flights for few days !!! lets make them lose the money they steal from us every day !!
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I flew with Flybe recently and had no real complaints. They are no better and no worse than other airlines – they were on schedule and the flight was uneventful. I had no problems with my luggage and the Dash 8 had smooth take offs and landings. I also flew with them last year and they were fine – better than KLM who made a mega faux pas with over bookings.
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What a bunch of losers on this board!!! You are obviously all so incompetent as to be incapable of reading/understanding a simple website. READ THE TERMS AND CONDITIONS GENIUSES.
As for “Ripoff Jersey”, its not JUST in Jersey that Flybe are a ripoff you bunch of mensa candidates, its everywhere, but so are all low cost airlines, take a look at their websites to compare… Oh, i forgot, the majority of you can’t turn a computer on… Take my word for it then!
To the brainiacs that want Ryanair (or other “low cost” airlines) here, yeah, they dont have any bad press do they!!! Ryanair wanted the States of Jersey to pay THEM to operate out of Jersey… Just what we need at the moment, taxpayers money going to an airline so cheapskates can pay £10 less to go and buy their XXXL cloths from Primark.
And the Einsteins that want to get rid of Flybe altogether… Who exactly do you think will replace them… I’m waiting… Still waiting… Thats right, NO ONE will replace them, because Jersey just isnt economically viable for other airlines that don’t already have an infrastructure set up here and they can use their aircraft/airport slots for more profitable destinations.
Although i think it should happen (i am average weight), i would love to see you lot go apoplectic if airlines did start charging by the weight of any given fatty!
I’m a bean myself, but this board just shows how inbred and greedy the average Jersey person is (at least on here), you all want everything for nothing, but none of you have the brains to actually work out how to get something slightly cheaper, or when things really aren’t as bad as your towering intellects would have you believe.
As far as i can gather, the majority of the people on this board want an airline that:
1: Will come to your front door to make the booking.
2: Will pay YOU to fly with them.
3: Will send a limo to take you to and from the airport (departure and arrival airports).
4: Will allow you to transport the entire contents of your house and carry your car in some kind of aircraft backpack if you so desire.
5: Will provide a personal cleansing service should you use the aircraft toilet.
6: Will serve caviar & champagne, free of course.
7: And finally, all airline personnel to flagellate themselves at your request.
And before anyone answers this message, with, “WE JUST WANT AN AIRLINE THAT IS FAIR” (said in a whingy voice), then please, feel free to move to this magical fairy land where that is a reality… and then let the rest of us know where it is!!!
Still… gotta laugh!!!
Love & Hugs. xxx
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I take the ferry whenever I can help it. Travelling to the south of england is by far easier this way and providing the car boot shuts I can take as much as I like.
By the time you factor in car hire it works out about the same anyway.
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i absolutely agree with John #56 regarding his Jersey ‘rip=off’ point. It’s sooo boring now – what a bunch of victims! Flybe charges have nothing to do with Jerseys rip-off culture (if it has one). They are simply to do with the airline being an increasingly penny-pinching, money-grabbing organisation who think they are clever in finding crazy ways of extracting more cash from their customers. They clearly have no respect for their customers and these charges seem to confirm that they consider them all to be stupid. BlueIslands to Southampton is my choice – may have to train or drive the other end but these guys deliver a great service and deserve our business
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#71 Baz, you can’t assume that everyone commenting has been caught out. I understand the terms and conditions etc, doesn’t mean I agree with them as a rule.
And being a small, thin person I certainly object to having to pay as much for me and my luggage as an obese person with similar luggage!
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R B Bougourd # 67. Yes, now you mention it I have a vague recollection of the incident where a Jersey Airlines Heron buzzed a trawler at the Minquiers.
My father worked for Jersey Airlines and as I said in an earlier posting, I had a summertime job at the airport in the 60s. I recall seeing a D.H.Heron taking off on runway 27 (I think), hugging the ground until it reached the end and then doing a tactical take off then climbing steeply over St. Ouen’s….I don’t think excess baggage was on that pilot’s mind…..I believe he was repositioning or testing the plane. The crews were real characters in those days.
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Flying Lite
Sorry to burst the bubble, but Ryanair are worse than Flybe in my opinion.
They have too many hidden charges. You seklect a flight that suits you for timing and price then by the time you get to pay for it there are several other charges added on top…..luggage (which should be included as standard), taxes etc. When you’ve wasted several hours to compare to other airlines for the best value this is a pain in the aris.
Personally, I find Easyjet one of the best low budget airlines. There are plenty of destinations and you pay the charge they show on the website….no hidden extras.
So what if there is no seat selection or anything flash….I treat these low budget airlines as a glorified taxi for short hauls.
However, long haul is a different matter……always go with a reputable airline
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#73 … and being a big person I certainly object to having to pay as much for me and my luggage as ginger person with similar luggage!
You can argue that obese people can lose weight, i’ll argue that you can dye your hair.
What next? charging fat people extra tax for being heavier load on the roads etc? I say whilst you can still occupy an airline seat confortably then what is the problem?!
P.s. Fancy a date?.. I know a place that does amazing deep fried mars bars. This place is amazing, where children are not allowed, and everyone who has more than 2 children are deep fried themselves. If it works out we can go visit the homeland together, it will be cheap because we can just post you there
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#76 ‘I say whilst you can still occupy an airline seat confortably then what is the problem?!’
The problem is that the people in the adjacent seats can no longer occupy their rightful space comfortably!
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Baz – 71,
What a long winded and very rude way of trying to put your point across. I can sense the anger and desparation in your tone. Your summary at the end is exagerated; clearly.
When someone puts more than one punctuation mark, or feels the need to capitalise words I always feel they have a very poor grasp of how to properly argue a position.
Perhaps it is you who should ” move to this magical fairy land where that is a reality… and then let the rest of us know where it is!!!”. If anything you should so you can have a break from Jersey as it clearly stresses you out.
Love and Hugs…
Bear
xxx
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Let’s face it Flybe are taxing stupidity and long may they have that right – I only wish more companies would do so. As other’s have said read the T &C’s before you agree to fly with them.
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Re taxing stupidity – with all the comments saying how much extra various people have paid for excess baggage – looks like Flybe have hit upon a great profit generating opportunity amongst Jersey population.
Personally I have travelled with Flybe about 50 times & have never been charged extra for excess baggage.
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BMI Baby is the worst – they charge you per bag that you want to put in the hold, but once you have decided to take a bag, you are no longer allowed to check in online. You have to check in at the airport. Which is a £10 fee per person per flight, so even though it looks like you are only paying £12.99 for each bag, each way for only 18kg worth of allowance (less than most other airlines), you actually have to pay £22.99 per bag per 1 way flight.
Both BA and Flybe let you check in online and drop your luggage off at the airport with no additional charge.
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FlyBe can explain until they are blue in the face but the bottom line is that £730 is totally unacceptable & inequitable. Yes I expect to pay for excess baggage, but there has to be a sensible limit on the excess and the charge therefor. Living on an island we have no choice but to fly on most occasions. The airlines however (not just to/from Jersey) are wanting the client to do all the work, penalising them mightily if they get anything wrong, then being totally inflexible when a one-off out of the ordinary situation presents itself.
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I have long held the view that the island should have control or be main shareholder fo an airline and ferry so that getting people on and off the island as reasonably as possible is the objective…even if the broke even the whole community would benefit greatly……it’s about bums on seats.
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In a few days time, I will have to suffer the great misfortune of having no choice but to travel with Flybe. I will be taking one suitcase and one item of hand baggage. I will weigh both so as not to incur excess baggage costs.
If the scales at the check in register a weight which is higher, I’m already considering asking to see some recent official documentary evidence which certifies that the airport scales are accurate.
When I go to town to buy a case which will fit into the aircraft overhead lockers, I shall remember to take a tape measure with me because, as #58 pointed out, so keen are Flybe staff to rake in any extra revenue they can lay their hands on, that they are indeed now measuring all hand baggage.
The maximum hand baggage measurements – incidentally in metric instead of our cherished and still legal Imperial measurements – including wheels and handles are as follows: 50cm x 35cm x 23cm. There is also an arbitrary weight limit – again in metric – of 10kgs., so you need to weigh your hand baggage as well, before you head for the airport.
So be warned, if you fly with Flybe and are as much as 1cm or 1grm in excess of any of the maximum dimensions and weights arbitrarily imposed by Flybe solely to maximise its profit, you will pay through the nose for your oversight and impudence.
When I travel, having very carefully measured and weighed my two items of luggage, I fully expect to fall foul of some exciting new, ‘we’ve never tried this dodge before, slight of hand, goal post moving’ scam, perpretated by this odious company with the sole intention of diddling me out of even more of my hard-earned.
What a shame that the whole of the Island population cannot make a stand and collectively refuse to use this avaricious airline – even for just one month would do the trick. Then the dog would be wagging the tail for a change.
Sadly Flybe knows, as I do, that this is not about to happen any time soon, more’s the pity. But one can always live in hope.
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#83 Does sound like a good idea! There may be people who still wouldn’t come because accommodation is expensive, but on the other hand there are some that would be able to come for a a good few long weekends a year to visit family/friends, who don’t do so just now because the flight prices don’t justify a long weekend. Better that they come for a few shorter-stays than not at all, they’ll still visit tourist attractions and eat out at local restaurants.
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Flybe run one of the most punctual airlines to serve Jersey
They DO NOT WANT people turning up at the airport with extra baggage (HENSE THE EXORBITANT CHARGES),it causes disruption at check in (have you ever been behind one of these idiots who I can only think have refused to read the terms and conditions they have said they have read as part of the booking procedure, and then keep everybody waiting while they put on the moron impression when told how much their stupidity will cost them). Pre-warned of how many bags they are carrying means Flybe can prepare baggage handling to suit at a saving in cost.
Up to 2 hours before check in one can add extra baggage at the on line price by internet or telephone, why turn up at the airport and expect the rules to change just for you.
If you use Flybe generous rewards4all it’s only an extra 3 points to upgrade to economy plus where one is allowed 40kg free of charge, complementary drinks and snacks and entrance to VIP lounges .
I fly to Gatwick regularly, at least 20 times a year? And have always found the staff polite and helpful. On the few occasions I have found myself 1 to 2 kilos over on the return due to having to guesstimate the weight. Flybe have NEVER charged me excess baggage, in fact only once has this even been mentioned by the check in staff.
I have arrived late for a flight twice. On the first time I was checked in for the next flight free of charge and the second I was charged £25 for a booking change, which I though very fair as their terms and conditions say no refunds and they would have been in their rights to charge the full price of the ticket.
If you book to Gatwick 2 to 3 months in advance you can often book a flight for £12 per leg add £9.99 for a bag, pay by electron at no extra charge and it costs £43.98 for a return journey.
One is charged Tax £47, can’t blame Flybe for that.
Compare £21.99 Jersey to Gatwick to the price of a taxi from Town to the Airport £24 you can reduce the former to £12, try and get a reduction in the taxi fare because you only have hand baggage, good luck.
If people want to Pay through the nose for their flights all they have to do is ignore the terms and conditions, me, I will carry on using the cheap, polite and punctual Flybe service, and long may I be able to do so.
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PJG # 92. My God we finally agree on something – see my earlier comment at 75. Well we nearly agree – they aren’t the best airline I have flown with….that was definitely the RAF in a Bristol Britannia in the 1970s en route to Bahrain. Then there were the slightly less comfortable flights in C130s, Andovers, Pumas and Wessex. The RAF are closely followed in quality by Jersey Airlines / British United / BUIA / B.I.A. and even British Airways.
I agree however the Flybe staff were prefectly polite and if you follow Flybe’s rules you don’t encounter too many problems.
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Ah, PJG and Blue Knight, refreshing voices of sanity amongst the maelstrom of hysterical whingers…
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Euan Mee.
I could not imagine anyone not whinging at these ridiculous charges, I hope and pray that Flybe get coverage from the English National Newspapers on a similar scale the J.E.P. gave them and show them up for what they really are, these charges can never be justified, there seeems to be a lot of Flybe employees posting in defence, no one else would.
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No 92 “Those morons who do not read the terms and conditions” have perhaps got something better and more interesting to do in their lives! Goodness me- do you read all the terms and conditions of everything you do and buy? I wouldn’t have the time!
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Bean Bag # 95….I imagine there is only a vocal minority that whinges about Flybe. PJG and my experiences are somewhat different to those who complain on this discussion board. I have spoken with a considerable number of folk who have flown with Flybe and they were completely satisfied.
Anon # 96….I imagine most sensible people read the terms and conditions, so they can ensure they are getting value for money. The details aren’t lost in a myriad of verbosity and are clear for all to see. If this wasn’t the case we would be hearing of similar situations highlighted in Carly Lockhart’s article every week – not once in a blue moon.
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Dear PJG of Flybe, explain to me this then me ol’ mucker. Flying back from Southampton yesterday, the big case weighed 23.5 kg. So we put the big case on the floor and gradually took stuff out, into the hand luggage bag, until the big case was 19.7 kg (we overshot). Exactly how much more fuel efficient was the old plane then, by having a lighter big case and a heavier little case? Big fat round zero I would think. Took time at the check in desk mind. How absolutely ridiculous.
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Blue Night @97 and other places, are you on the management board of Flybe rip-off airlines, or do you not live in the real world ?
A nurse, not a wealthy individual, was hit with a £700 charge for one suitcase. She paid over £200 pounds standard fare to get back to Scotland not a cheap ticket unless you are flying first class.
Keep on talking and trying to sell , but here is the real truth.
Its not a minority, its an overwhelming majority that are unhappy with this shabby expensive outfit ( Flybe ) that is using its monopoly position to raid our bank accounts. They even charge £1.00 per minute for their ( so called ) help line.
What is even sadder, our Government let them.
This story has attracted most of any comments that the JEP has put up on its blog and guess what ? your Flybe is not coming out of it at all well. Ask yourself why ?
Davey
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Seeing as this has turned in to a general discussion about Flybe may I offer the following little story.In early June 3 members of my family were returning to Jersey from Doncaster and having seen on the internet that Jersey was completely closed by fog I went in to the airport with them to see if there was any news on what time they might travel.We were assured that the flight was on time(which we knew was impossible!)I explained how the flight could not possibly be on time and so a lady went off to double-check.Yes,she assured us, no problems whatsover.I then explained again that this was impossible as Jersey airport was closed by fog to which another member of staff chipped in that Flybe planes could fly through fog-no problem!Guess what-three hours later I returned to the airport(long drive)and picked them all up again!They were given a scrap of paper with a phone number on (which was by this time closed)There was no other flight to Jerey until 5 days later so they all had to travel to London and return home from there.Whilst the weather is clearly out of their control a little bit of customer service,such as having correct and up to date information,would have been nice.Also many travellers can become very distressed and panicky when thing go wrong and there is no help/advice available.My party were obviously annoyed but had transport and accomodation to return to but there were elderly and others who were left unaided.Sign of the times I suppose.
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#97.
‘I imagine there is only a vocal minority that whinges about Flybe.’
Not from everyone who I work with and I am friends with. I struggle to think of anyone who has actually said anything good about Flymaybe.
I imagine I must know alot of whingebags then…
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anon #96
Reading terms and conditions is not obligatory.
If your busy schedule prohibits your reading them or your ultra rich just keep footing the bill.
Your money your choice.
But one has to check the box to say you have read them before you can complete the booking, so if you lie?
Blue Knight
Most fun I ever had flying was in the late 70s working in seismic oil exploration in the Sud in Southern Sudan. During the wet season we were supplied with helicopters, all the pilots were Vietnam vets, they could make their machines do things the manufacturers didn’t know was possible.
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Davey West
Firstly the Nurse was not “hit with a £700 charge”, she, as was her right refused the offer and took an alternative, her choice. The only story here is she was foolish enough to turn up at the airport and expect special treatment.
Go on the internet and compare Flybe and BA in 2 months time, Flybe is consistently cheaper! “Especially” if you decide to take the free 10KG hand-baggage and not pay for hold-baggage, a choice not offered by BA.
I fly to Turkey 4 times a year and as I have a fully stocked house there do not need to take baggage. I save loads of money from not booking baggage on the Flybe to Gatwick and the Charter to Turkey this not only means I am better off financially, my carbon footprint is considerably smaller.
The rip off is the airlines that give an all inclusive price and offer no reductions for the services you do not require (hold baggage, food etc).You are being charged for things you are not receiving.
“What is even sadder, our Government let them”
Look at Flybe punctuality, consistently one of the best serving Jersey.
Again the £1 per minute help line is for those that are too lazy to send an email for help. Try it; every time I have sent one I have received a reply in less than half a day, at no charge.
Flybe offer a service that is polite, punctual and cheap, you only have to pay for the bits you want.
They have a fast, modern and comfortable fleet with plenty of leg room (I am 6ft 2”).They have a schedule that is second to none as far as Jersey is concerned. Their terms and conditions are clearly printed in easy to understand language .To maintain this sort of service their customers MUST keep to the terms and conditions.
And you want to get rid of them?
What more do you want from an airline?
Mike me old mucker.
Its people like you who cause the problem(especially as you had space / weight in your hand baggage)who turn up with a bag over 23KG (read the terms and conditions of any airline).For the sake of the baggage handlers H&S 23KG is the heaviest allowed, (not too sure about outer Mongolian airways).
Hope you had fun holding up the check in queue
I bet you are one of those that waits till your at the head of the security queue before removing your coat, watch, coins, belt etc and take your laptop out of the case?
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Davey West # 97. No I am not on the board of Flybe – I am a pensioner. I stand by what I said about this airlines’ terms and conditions. They are clearly made at the outset when you book a flight. I am not certain, however I can’t imagine that any carrier doesn’t impose a penalty for excess luggage.
PJG # 102. I flew with the Army Air Corps and Royal Navy in Helicopters in Ulster; now they really could make their ‘choppers’ do things they weren’t designed to do. I was getting back into a Westland Scout after being an Eagle patrol, when the NCO pilot took off with me just standing on the skid – a colleague had to pull me into the cabin otherwise I’d have fallen out at about 15 to 20 feet.
In the meantime a R.N. Wessex took off into a line of trees with interesting results. Nevertheless those mad Matelot pilots were excellent guys and would fly in the most horrible conditions – happy days.
Excess luggage charges weren’t considered by those guys.
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Flybe hang your head in shame, the passengers favourite lost cost airline, I don’t think so. You are having a laugh at our expense. I no longer use Flybe unless I have absolutely no choice. I bet they didn’t suggest to this passenger about posting her luggage back!
When I first read this, I thought it was a typo!
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PJG of Flybe – ah! It isn’t about fuel efficiency at all then! It’s about the health and safety of baggage handlers. In which case, old chap, are you saying that Flybe doesn’t care about the health and safety of baggage handlers if they get their £180 per kilo or whatever it is? Does the rip off profit you are making go into a baggage handlers with back injuries benevolent fund? I’d bet against that. I didn’t hold up the check in queue by the way – Flybe’s extortionate excess charges did.
Mine’s a pint.
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101,
You are bang on the money with your comment, there must be one helluva lot of whingers in Jersey, I know many who will do anything to avoid travelling with Flybe, but on many routes this is not possible.
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I see Flybe are currently advertising flights to the UK for £23.99. Even assuming I am willing to take no luggage, allow Flybe to seat me next to the fattest, smelliest person they can find and travel on any date and time of their choosing I found this to be impossible. Would Flybe or one of their few supporters care to demonstrate how this can be done?
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PJG, in your post telling us how jolly nice the folks are at Flybe and how fair all their charges are etc. etc. you mentioned that you “pay by electron at no extra charge”. I’m sure we would all love to save the very reasonable £5 charge for booking for booking a ‘£12′ flight. Which bank provides one? I ask because I tried to get one for years without success. Are you sure you don’t work for Flybe?
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Beanjar# 109
Try
http://www.ehow.com/how_4967696_apply-visa-electron-card.html
Beanjar #110
Try putting into Flybes booking site
Jersey to Gatwick
Out 1st Nov
Ret 2nd Nov
You will see £12 for each leg
As I said the tax is not their fault
Can you show me a cheaper option other than swimming? I bet you can’t
Mike #106
My only connection with Flybe is as a satisfied customer.
A bag over 23kgs requires special handling; it’s a two man lift. No airline wants that sort of waste of manpower so they price it to be unattractive, a normal business practice.
As has been said here many times if you don’t want to pay for being a moron read and adhere to the terms and conditions don’t be one.
I bet that queue got really long with you bickering with the check in staff because “YOU” had ignored(or are you a moron)the T&Cs and expected special treatment, were your ears burning?
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PJG 103
“I fly to Turkey 4 times a year and as I have a fully stocked house there do not need to take baggage. I save loads of money from not booking baggage on the Flybe to Gatwick and the Charter to Turkey this not only means I am better off financially, my carbon footprint is considerably smaller.”
Well done you…….
However, the vast majority of flying passengers DO require luggage because they tend to fly away for a holiday and often do not own houses where they are going!
If 23 kg is the heaviest a passenger can have for H & S reasons then why are we allowed to pay excess…..who lifts and shifts these heavier bags? Do they contract a bigger, stronger baggage handler especially!!??
I do wonder if you make things up as you go along just to wind people up :-0
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I am SORRY @84 BeAr,,,, IF i UPSET you WITH my POOR ability TO argue MY point WELL!!!!!!!! i WILL try TO be MORE concise IN future, YOUR opinion IS of THE utmost IMPORTANCE to ME!!!!!!!!
@106 if YOU won’t READ the T&C’s, then HOW can YOU whinge????? WeIrD!?!?!? Explain what you think should happen at checkin? Should Flybe and all other airlines just let passengers turn up with any quantity of luggage they feel like? If they did, don’t you think some people would abuse the system and take enough luggage to stock a shop! There has to be a limit and they have to charge if you go over that limit. If its free than people will turn up with whatever amount of luggage they want to, its common sense isn’t it?
Seriously, if you all hate Flybe so much, than why fly with them? There are other airlines out of Jersey you know!
And before anyone whinges “Yeah but Flybe have the monopoly on routes” or “Flybe are the only one’s that fly to XXXX” here’s an idea, take an airline to another city/destination, then some over land travel (train/bus etc) to your destination. Sure it will cost you more but at least you won’t be flying with those Devil worshippers Flybe……. Oh hang on a minute, i’m willing to bet a years worth of Flybe loyalty points that not one single whinger on this board will do that due to the fact that none of you want to spend a penny more than you have to, even if you do have to go with those orphanage arsonists Flybe. Grow some principles you bunch of whingers and stand up for your beliefs, even if it does cost you a bit more… What a load of skin-flints!!!
Still gotta laugh.
Love & Hugs. XXX
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#101 I’m sure you don’t, big difference between making a comment when the subject arises and whingeing. But then some on here would consider using the phrase ‘FlyMaybe’ as whingeing
PJG ‘electron’? Thought that was phased out as quickly as it was phased in? My ex was sent one once but this was back when they couldn’t even be used most places, the 3-yr replacement card wasn’t electron though.
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Seriously, this is like trying to explain quantum mechanics to a squirrel.
@111
23kg is the maximum any ONE bag can be for H&S of baggage handlers.
If ONE of your bags is over 23kgs, you will have to unpack something from it and put it into another bag/buy another bag or even put it into a plastic bag and check that in! You will than pay the excess baggage on that…. OK….. GOT IT!?!?!
Please, check back weekly for my guidance on how to change a light bulb, how to breath and walk simultaneously and the always fun one, how to brush your teeth without poking both your eyes out and sterilising yourself!
Really…. Still gotta laugh!!!
Love & Hugs. xxx
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PJG, you are a poor apology for an apoligist.
Electron card not available via CI banks, I don’t know anybody who has got one.
Your bargain ‘£12 flight’ was, of course, total BS. I wanted the £23.99 one way flight as advertised – this is what I got:
Mon 01 Nov 2010 Depart 14:50 Arrive 15:45
Jersey (JER) to London Gatwick (LGW)
Fare 21.35 GBP
Taxes and Charges 13.64 GBP
Transaction Fee GBP
Credit Card Supplement 5 GBP
Total so far GBP 39.99
Lies, damned lies and Flybe ads!
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Thats why terms and conditions are written in small print usually. They discourage people from reading them. I bet I am not alone here by not reading them, just being honest! We have to rely on honesty of companies in this world- we really couldn’t read T and Cs of everything in life. You would never get anything done! Flybe are just taking the mick here, the charges are ridiculous. I never fly with them and don’t intend to now. All our holidays are on a boat, about the same price in the end, hardly any security checks and take as much as you want! Not that Condor is perfect either!
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@My name is Greg:
This is an opinion forum and not an area for personal feuds to develop. I imagine I am not alone in feeling that phrases like “meet me face to face” are a liitle excessive.
I wholeheartedly agree that these fees are massive, but they are also clearly stated in advance and not specific to Jersey.
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@Baz #114
Flybe state that the maximum a single bag can weigh is 30 kg (industry standard is 32kg), as long as you’ve paid for this then you’ll not need to redistribute to other bags.
Love and hugs,
xxxx
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I disagree that Flybe’s terms and charges are clearly stated. Has anybody yet managed to book a ‘£23.99 Flight to UK’ that Flybe are advertising on their website? I really do not think it is possible – in which case why doesn’t somebody stop them from producing misleading advertisements?
If all their charges are clearly spelled out why were we all so shocked by the £730 Flybe demanded? Try it. Once you find it tucked away in the small print, it needs to be worked out with a calculator which took me a good few minutes. All this ‘£3 per kilo’ stuff looks very innocuous until you actually do all the additions and multiplications. Also, what about a bit of give and take? Flybe frequently cancels or changes flights it has sold us in good faith because ‘stuff happens’. What happens when we run into problems though? Out comes the big stick, just like when they stuffed me for hundreds of pounds extra for switching to a later flight when my connecting flight was late. OK, not Flybe’s fault but not mine either so why should they exploit the situation and charge as much as possible? The seats would have flown out empty if I hadn’t absolutely needed to get home that night.
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Beanjar #115
The post office travel money card is visa electron
http://www.postoffice.co.uk/portal/po/content1?catId=19300207&mediaId=26800661
Its £12 per leg on a return flight, T&Cs again (or aren’t you coming back? (I live in hope))
You really do need to exercise the grey cells if you want to save money.
Next time you want to save some money get a 12 year old to show you how to use the googly thingy.
I have tried to answer your questions, now how about answering mine or are you ignoring that as you are the T&Cs. To save you the obvious difficulty of rereading my post I will repeat it.
“Can you show me a cheaper option ?” I wait with bated breath.
Baz #114
Thanks for the idiots guide, could prove pretty useful for BS Deluxe and some of the other posters on here.
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PJG, I thought you were the guy who lectures us all about being thoroughly conversant with the Terms and Conditions of every company you deal with? Those of the post office travel money card say “Card holders must be aged 18 or over and be ordinarily resident in the UK.” I don’t, I live in the Channel Islands.
Isn’t it about time you came clean and told us exactly where you live and exactly what your relationship is with Flybe? I’m guessing Marketing, PR … why else do you seek to defend the indefensible?
If you want to continue with this farce, please supply a full breakdown for the £23.99 flights which I still maintain do not exist.
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Beanjar #119
This really is getting tiresome.
If you miss your connection claim on your insurance.
WHAT! You travel without insurance, you expect Flybe to pick up the pieces you have dropped.
For the trip mentioned above, the nice people at Flybe will sell you insurance for £4.99.
Don’t forget to read the T&CS though to see if you are covered for missed connections.
Don’t worry I have done that for you, it does.
And people say they don’t want a nanny state
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PJG, you don’t even pretend to have any answers any more do you? So you can’t tell me how to book a ’23.99 Flight’, you can’t tell me how CI residents get Electron Cards yet still try to convince us that all Flybe’s ripoff charges are the customers’ fault. You have not got a leg to stand on and are proving just as slippery as your mates at Flybe. I don’t think you even live over here and I don’t think you are who you purport to be.
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PJG, don’t bother trying to switch the conversation to travel insurance, its irrelevant. We were discussing why you think it is right for Flybe to exploit every problem their customers have, any sudden requirements or, God forbid, a simple error in reading their full Terms without the aid of a lawyer. I might get insurance against being burgled or mugged – would that be an excuse for robbing me?
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PJG You obviously work for FLYBE! You must be the only person in the Channel Islands who thinks they are wonderful! They are no cheaper than BA and have a monoploy on our routes.
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Beanjar #110
OK just to keep you quiet I will explain how to book a Flight to UK for £23.99
First though you will need to direct me to the current web page where this offer is to be found, I have searched the site I can find no such offer.
Or is this just another of your short on facts recollections. Its been quite a few months since Flybe offered £10 a leg (I bagged a few of them last year)
Perhaps you are right when you say “I still maintain do not exist” The adverts not the flights.
Still the one I directed you to at £25.64 wasn’t bad was it. And it’s current
I really have tried to go along with you and have made efforts to answer your questions (maybe not to your liking, but I have made the effort)
This is the 4th time I have asked this, can you better it.
In fact can you answer any of my questions?
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Please, please, please stop embarrasing yourselves on forums such as these. I know how important a lifeline air travel is to the island, but don’t complain that you are being dealt an unfair hand.
In the grand scheme of things its not that bad. Being stuck half a mile underground for the next 3 months because your nearest escape tunnel got cut off by rubble is unfair. Losing a loved one to an IED in the middle east is unfair. Being disfigured or contracting cancer through a nuclear power plant accident is unfair.
These newsworthy incidents were beyond the vistims’ control. Excess baggage isn’t. The minor inconvenienve of paying too much for baggage can be avoided by taking time with your booking online or even by using Jersey Post to deliver your baggage at a fraction of the cost.
Its never nice thinking that you’re being ripped off, but rest assured, this happens not only across the country, but across the world!
Don’t be quick to blame Flybe and demand it leaves the island. Flybe has had its moments, but they have at least stuck by the island and maintained routes that may have been lost as other airlines have dropped them.
You guys are in a lucky position to live on a lovely, safe island. Please appreciate what you have.
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Today’s (26th August) Peter Rhodes JEP column sums up things quite well.
‘End of’ it might be said in common vernacular.
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@118
You are quite right, i stand corrected, the maximum weight any one bag can be is 30kgs.
However, I note that you can at least read the T&C’s, so you really have no reason to whinge about Flybe’s excess charges.
I see that none of the moaners on here have pointed out that Flybe are the cheapest uk based airline when it comes to doubling your baggage allowance, in advance of course.
http://www.flybe.com/flightInfo/baggage_policy_changes.htm
But i’m sure you will all claim it is just more Flybe lies, damn them, they truely are the Devils handmaidens!
…….Gotta say, this really is the most entertaining board on insight I’ve seen in ages. Absolutely hysterical, goes to show how angry the average Jersey resident gets if they think someone is getting something they don’t deserve (in their opinion)……. Of course, if it was THEM getting it… Well…. That would be a different matter wouldn’t it!
Ha, never thought there could be so many green-eyed malcontents on an island 9 by 5!
Still… Really… Really gotta laugh!
Love & Hugs. xxx
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PJG of Flybe, if this was a fight, the referee would stop it to save you further embarrassment. But I have pity, it is about a hundred to one posts against you.
One final chance for you to show you have at least one iota of common sense. I, and I am sure many “have to use Flybe-ites”, carefully weigh me bag before leaving home. My preferred method is to weigh myself (it’s a big number) and then pick up the case to make sure it is not over 20Kg to save fuel and, apparently, the backs of baggage handlers. And I really wouldn’t want to keep a queue of PJG’s waiting.
But pray, old thing, how does I do that for the return journey? Does I take me scales with me? If by taking the scales with me my case then weighs more than 20Kg, am I doing a good thing or a bad thing? You work for Flybe Customer Relations – please advise.
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127 – Ben
I have to agree with you here. Jersey is a beautiful place, and we are VERY lucky to be living here.
And if Flybe do go, how on earth are we going to get to Southampton, anyone? Because BA took that route off long ago. Flying to London then traveling there by train would be far more expensive than a Flybe flight. It’s a very important link, especially with people traveling for hospital care, I don’t want to see it go!
I don’t know when people are booking their flights, but when I book them, I don’t see much of a difference between Flybe & BA at all! Ok, so Flybe might have their website layed out differently, but we all know about the hidden charges, so don’t get your hopes up until you get the final total. Dare I say it… sometimes, BA are MORE expensive than Flybe!!
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I use flybe all the time to get to london from Jersey, and have never had a problem with them- they’ve always been on time, nice aircraft with comfortable seats and decent legroom, cabin staff always polite and friendly!! I do admit the price of the bag is extortionate, but if she’d checked the t’s and c’s then she could have avoided this cost. Much better than BA, who’s staff are so self important they wouldn’t go out of their way to help you, not to mention this striking business…
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Beanjar
I am flying to Amsterdam today, on BA.
Best deal I could find for the times I require.
I have insurance, I have packed and weighed my bags (hold and hand), my passport is in date, I have double checked the booking is the one I want, my phone is charged, organised the credit card to be paid on time while I am away so as not to get penalty charges (I suppose you would blame Flybe for that too)I would ask you if there was anything else I should do to make sure the trip goes as planned, but from what you have been saying it doesn’t matter, someone else should pick up the tab if I c*ck up.
BTW. Post office UK consider Jersey UK and will supply an electron ordered on by post. Try it before you make a fool of yourself again.
One thing we can all learn from this thread is. If you don’t look after yourself. Don’t expect others to do it for you.
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PJG, It will be nice for you to travel with a decent airline for a change, off home are you? I think we have established that you don’t live here and have no insight into the problems ordinary people have dealing with your slippery chums at Flybe. Since I have no intention of buying an extra debit card just to use it at an airline I loathe the ‘£23.99 flight’ does indeed total a minimum of £39.99. There is little point debating with somebody with scant regard for the truth. Goodbye, don’t hurry back.
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