Plans to cap mobile roaming charges and end ‘bill shock’
Friday 8th February 2013, 2:30PM GMT.
MOBILE phone providers could be forced to cap overseas data roaming charges as early as next month to prevent Islanders returning home to huge bills, the competition watchdog has announced.
The Channel Islands Competition and Regulatory Authorities has been working with telecoms operators to find a solution to the issue of ‘bill shock’, which was highlighted by a JEP investigation in October.
The JEP revealed that several Islanders had been left with data roaming charges of between £700 and £7,000 after travelling abroad – in some cases as a result of their mobile phones automatically updating apps.
At a briefing yesterday to launch the organisation’s 2013 action plan, Mr Riseley said that efforts to prevent ‘bill shock’ were nearing completion.